Cookie & Data Usage Policy
How Trainora Horizia uses cookies and collects data to enhance your experience with our flower design services
What Are Cookies and Why We Use Them
Cookies are small text files that websites store on your device when you visit them. At Trainora Horizia, we use cookies to remember your preferences, understand how you interact with our site, and improve your experience when browsing our flower arrangement services.
Think of cookies like a bookmark that remembers where you left off in a book. They help us recognize you when you return and remember things like your preferred flower types or whether you've contacted us before about custom bouquet services.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for our website to function properly. They enable basic features like page navigation, access to secure areas, and form submissions. You cannot disable these cookies as they're required for the site to work.
Analytics Cookies
We use these to understand how visitors interact with our website. They help us see which flower arrangement galleries are most popular and how people navigate through our services, allowing us to improve the user experience.
Preference Cookies
These remember your choices and settings, like your preferred language or whether you've dismissed certain notifications. They make your experience more personalized and convenient.
Marketing Cookies
These track your browsing habits to show you relevant advertisements about our flower design services. They help us understand which of our services interest you most and display appropriate content.
Data We Collect
Beyond cookies, we collect various types of information to provide better service and understand our customers' needs. Here's what we gather and why:
- Contact information when you request quotes for custom flower arrangements
- Browsing behavior to understand which flower types and designs are most popular
- Device information to ensure our website displays correctly on your phone or computer
- Location data (if you permit it) to suggest local delivery options
- Communication preferences to send you relevant updates about seasonal flowers
- Purchase history to recommend similar arrangements you might enjoy
- Website interaction data to improve our online gallery and ordering process
How Long We Keep Your Data
We keep different types of data for different periods. Essential cookies last only for your session, while preference cookies might stay for up to a year to remember your settings. Analytics data is typically stored for 26 months, and contact information is kept as long as you remain interested in our services or as required by law. You can request data deletion at any time.
Managing Your Cookie Preferences
You have complete control over how cookies are used on your device. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, this may prevent you from taking full advantage of our website features.
You can also use the "Decline All Non-Essential Cookies" button at the top of this page to opt out of analytics, preference, and marketing cookies while keeping the essential ones that make the site function properly.
If you change your mind later, you can always return to this page and adjust your preferences. We respect your choices and make it easy to control your privacy settings.
Third-Party Services
We work with trusted third-party services to provide better functionality and insights. These might include Google Analytics for understanding website traffic, payment processors for secure transactions, and email services for sending updates about seasonal flower availability.
Each of these services has their own privacy policies and cookie practices. While we choose partners who share our commitment to privacy, we recommend reviewing their policies if you want to understand how they handle your data.
Questions About Our Cookie Policy?
If you have questions about how we use cookies or want to request changes to your data, contact us at help@trainorahorizia.it.com or call +8801733793020. You can also visit our office at Molla Market, Bonomala Rd, Tongi 1710, Bangladesh. We're happy to explain our practices and help you adjust your privacy preferences.